FAQ
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How long does it take?
All our hats are handmade to order, so they take a little longer to make. please allow a week for your splendid hat to be made.
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Return policy
All sales are final.
No exceptions - PLEASE understand we are a very small bespoke company. We run at small margins and make hats for the love of the craft.
If you’re having trouble measuring your head, please contact us and we can run you through it over a video link.
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How to look after?
in case it gets dirty use some light sandpaper and lightly rub out any discoloring.
Although, that’s all part of your story with the hat. They’re made to get dirty, to get more personality. It’s a journey, embrace it. Our hats are made to last
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What materials do you use?
All our hats are made with Rabbit felts or a combination of Beaver & Rabbit.
Hats are fine to get wet, but leaving them in the pouring rain will lead to warping.